Concentrics is recruiting candidates for Off Campus Drive Representative/Operations. Candidates who have completed Graduation / Under Graduation can apply for this job. Company is recruiting candidates at Bhubaneswar location. Necessary details like agenda, eligibility, policy and application process are given below.
Concentrix is an IT Service Management Company. It was founded in 1983 and is headquartered in Fremont, California, United States. CEO of Christopher Caldwell Corporation. As of 2020 reports, the total revenue of the company is 530 crores USD, and the number of employees working in the company is 290,000+
Concentrix off campus drive
- Company name: Concentrix
- Website: concentrix.com
- Job Position: Representative/ Operations
- Location: Bhubaneswar
- Job Type: Full time
- Experience: 0 – 2 Years
- Qualification: Graduation / Under Graduation
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 6 LPA
Job Description:
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
APPLY NOW : https://jobs.concentrix.com/global/en/job/CONCGLOBALR1367195EXTERNALENGLOBAL/Representative-Operations?utm_source=linkedin&utm_medium=phenom-feeds